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Q : Can your products’ label, packaging, design be customized?
A : Yes, we offer customization service on these.
Q : What is your monthly production capacity?
A : Our factory production capacity is 50,000 sets of lighting systems per month.
Q : What is your minimum order quantity?
A : Normally MOQ 30pcs, but we also accept small sample order for quality clients.
Q : What is the warranty for the lights?
A : For the lights, we have 5 years warranty. If any quality problems on our side occurred in this period, we'll take on the shipping cost and replacement.
Q : How soon is the lead time?
A : Within 24 hours for the samples in our stock, 1-3 days for new sample making.
Q : How can you guarantee the quality?
A : Professional product quality inspection team ensures order defective rate;
Otherwise, we take full responsibility according to our wholesome after-sales support system.
Q : What are your terms of payment?
A : Payment terms vary among different countries. Generally, 30% T/T in advance, 70% balance before shipment.
Q : What is your shipping way?
A : By express(DHL, FEDEX, UPS, TNT, EMS, etc.), air, sea.
New high yield 1000W Epistar or Samsung LM301H/301B Foldable 8 Bars Plant LED Grow Light
Contact Person : | Wang |
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